By ordering a commission, you agree to the following terms of service, so please read it carefully. Any
questions or concerns, email frog.croaks.art@gmail.com, or a private message in any of my active social
media!
Payment
All commissions are in USD, made through PayPal invoices, unless stated otherwise.
Payment is due upfront before I start the commission. Payment plans are available for commissions equal or
above $200 USD on a case by case basis, and terms must be negotiated before purchase.
Refunds
Refunds value depend on the progress of commission:
- If the commission wasn't started, 90% will be refunded;
- After a sketch, 75% will be refunded;
- After lines, 50% will be refunded;
- After colors, refunds will no longer be processed.
If no updates were sent after 3 months, full refunds may be requested. A cancellation on the artist's part
will result in a full refund.
Process
Commission openings will be announced on my social media, and the Order form will be available for up to 2 days to fill. Opening period may vary.
Emails will be sent to commissioners afterward, containing any extra information requested and your PayPal
email for the invoice. Once you (the customer) pay the invoice, work in progress files will be sent for your
approval depending on your commission type.
Edits
Depending on commission type, edits will be available. Please read the commission description properly
before requesting edits, as not all commission options offer edits.
Mistakes and misunderstandings will be adjusted free of charge regardless of commission type and phase.
Edits are free to request on the concept and sketch phases. I will send multiple options for approval, and
the commissioner may ask for edits to refine these options until satisfied
Beyond sketches, minor edit requests are allowed, but large edits — such as changing pose, background,
perspective, outfits and any other major overhauls in the piece — will come with an extra fee. The fee price
depends on the scale of the rework.
Rights & Permissions
I (the artist) retain the right to refuse any commission order. I retain all copyright to my work, which
include but are not limited to the right to distribute, reproduce or use the images for self-promotion.
Commissioned artwork will not be used for projects or resold.
To purchase the copyright of a piece, contact me in advance.
The commissioner may request for the commission to not be posted publicly at no extra charge.
Commissions may be used for any personal (non-commercial) use without restriction — such as icons, layouts,
personal items, etc. Credit when posting to other sites is requested at least once.
Commercial use must be discussed beforehand, and may come with extra fees depending on the project.
Commissions may not be used for NFT projects.